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The Basics


What is the minimum eligibility for getting a credit card?

Applicant must be a Bangladeshi citizen aged between 21 years to 60 years and his monthly income must be above BDT 20,000.


How does a user change his pin number linked with his credit card?

A user can change his pin number by using ATM machine software or by going to the issuer and apply a request to change the pin number.


How can a user prevent credit card fraud?

A user must not share his pin number with anyone and must not select his phone number, date of birth etc. as his pin number and finally he must monitor every transaction of his card.


How does a user request for a replacement card?

To request for a replacement card a user must fill the application to issue a replacement card and send it to the card section of the bank or card issuer organization.